Privacy Policy
Last updated: 07/08/2026
Effective date: 07/08/2026
This Privacy Policy explains how Everex ("Everex", "we", "us", or "our") collects, uses, shares, and protects your information when you use the Everex mobile application and related services (the "Platform"). Everex is a business-to-business online marketplace that lets sellers and buyers list solar panels and related products so that matching parties can be connected to complete transactions offline.
By creating an account or using the Platform, you agree to the practices described in this Policy. If you do not agree, please do not use the Platform.
1Who we are
The Everex Platform is operated by the Everex team. For any privacy-related questions or requests, contact us at privacy@everex.tech.
Everex is intended for business users aged 18 and above. It is not directed at children, and we do not knowingly collect data from anyone under 18.
2Information we collect
We only collect information needed to operate the marketplace, connect buyers and sellers, and provide the features you use.
2.1 Information you provide
| Data | Required? | Purpose |
|---|---|---|
| WhatsApp phone number | Required | Account registration and login via one-time password (OTP); primary account identifier; how we and matched parties reach you |
| Business name | Optional | Displayed on your profile and listings |
| Physical / business address | Optional | Displayed on your profile to help counterparties assess logistics |
| Business card | Optional | Displayed on or attached to your profile |
| Profile picture | Optional | Displayed on your profile |
| Location (selected via Google Maps) | Optional | Shown on your profile/listings to indicate where you are based or operate |
| Listings (product details, prices, quantities, descriptions, images) | When you list | Published to the marketplace so counterparties can find and match with you |
| Price alert preferences | Optional | To send you the price alerts you request |
2.2 Information collected automatically
- Usage and activity data — actions taken on the Platform, such as listings created, matches, price downloads, and badge downloads.
- Device and technical data — device type, operating system version, app version, and similar diagnostic information used to operate and secure the app.
We do not collect government ID numbers or financial account numbers, and we never publicly display such data.
2.3 Location data
Location on Everex is user-selected: you choose a point or area from Google Maps to indicate where your business is based. We use this approximate, self-declared location to display on your profile and listings. We do not continuously track your device's precise background location.
3How we use your information
We use your information to:
- Register and authenticate your account using WhatsApp OTP;
- Publish and manage your listings on the marketplace;
- Match buyers and sellers and connect matching parties so a deal can be discussed and closed;
- Contact you (including via your WhatsApp number) about matches, deals, and service updates;
- Send price alerts and provide downloadable content such as price sheets and your "Registered on Everex" badge;
- Maintain the security, integrity, and proper functioning of the Platform;
- Prevent fraud, abuse, and violations of our terms;
- Comply with applicable legal obligations.
We rely on your consent (which you give by providing optional information and using features) and on our legitimate business interest in operating a functioning marketplace as the legal bases for processing.
4How we share your information
We share information only as described below. We do not sell your personal data.
4.1 With other users (counterparties)
Everex is a marketplace, so certain information is shared by design:
- Your profile information you choose to make visible (business name, address, business card, profile picture, location) and your listings are visible to other registered users of the Platform.
- When a buyer and seller match, we facilitate the connection. This may involve sharing relevant contact details (including your WhatsApp number) with the matched counterparty, and/or our team contacting both parties, so the deal can be completed offline.
Please only include information in your profile and listings that you are comfortable sharing with potential business counterparties.
4.2 With service providers
- WhatsApp / Meta — to deliver OTP messages and enable WhatsApp-based communication. Your use of WhatsApp is also governed by Meta's privacy policy.
- Google Maps / Google — when you select your location. Your use of Google Maps is also governed by Google's privacy policy.
- Hosting, infrastructure, and analytics providers — who process data on our behalf under confidentiality obligations to run and maintain the Platform.
4.3 For legal reasons
We may disclose information where required by law, regulation, legal process, or a lawful government request, or to protect the rights, safety, and property of Everex, our users, or the public.
4.4 Business transfers
If we undergo a merger, acquisition, or asset sale, information may be transferred as part of that transaction, subject to this Policy.
5Data retention
We keep your personal data for as long as your account is active and as needed to provide the Platform. After you delete your account, we delete or anonymise your personal data within a reasonable period, except where we must retain certain records to comply with legal, tax, accounting, fraud-prevention, or dispute-resolution obligations.
6Account and data deletion
You can request deletion of your account and associated personal data at any time:
In the app: [Profile → Delete Account]
By email: contact privacy@everex.tech with the WhatsApp number linked to your account.
When you delete your account, we remove your profile, listings, and associated personal data, subject to the limited legal-retention exceptions described in Section 5. We will confirm once your request has been processed.
7Your rights
Depending on your location and applicable law, you may have the right to:
- Access the personal data we hold about you;
- Correct inaccurate or incomplete data (you can update most profile data directly in the app);
- Delete your data (see Section 6);
- Withdraw consent for optional data or features;
- Object to or restrict certain processing.
To exercise any of these rights, contact privacy@everex.tech. We will respond within the timeframe required by applicable law. You may also have the right to lodge a complaint with your local data protection authority.
8Data security
We use reasonable technical and organisational measures — including access controls, encryption in transit, and OTP-based authentication — to protect your information against unauthorised access, loss, or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9International data transfers
We are based in Pakistan. Some of our service providers may process data in other countries. Where data is transferred across borders, we take steps to ensure it remains protected consistent with this Policy and applicable law.
10Third-party links and services
The Platform integrates with and links to third-party services (such as WhatsApp and Google Maps). We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies.
11Children's privacy
Everex is a B2B platform intended for users aged 18 and over. We do not knowingly collect personal data from children. If we learn that we have collected data from a child, we will delete it promptly.
12Changes to this Policy
We may update this Policy from time to time. When we make material changes, we will update the "Last updated" date above and, where appropriate, notify you through the Platform. Your continued use of the Platform after changes take effect constitutes acceptance of the revised Policy.
13Contact us
If you have questions, concerns, or requests regarding this Policy or your data, contact us at: